Open hours by location.
Set the normal weekly pattern once, then add exceptions only where a day or location is different.
OrchardMon–Sat
Tanjong PagarTue–Sun
Fast for the front desk
Start time matters. The schedule around it can stay flexible.
Operators often know that one customer will need more or less time than the default. YigePOS makes the book easy to scan, then gives the right person controlled ways to adjust it.
A calendar, not a spreadsheet
See people, time and availability in one glance.
Choose a location, move between day and week views, filter a larger team, and keep the most relevant columns visible on an iPad. With ten or more staff, the book becomes horizontally scrollable instead of squeezing every column into unreadable fragments.
- Tap an empty slot to create an appointment or block time.
- Tap a booking to open its details and linked customer.
- Drag to propose a new start time; resize to change the blocked duration.
- Confirm before changes become final.
TodayWeekAll staffFilters
09:30Rachel Lim · Signature cutConfirmed
10:30Open slot · Avery TanBook
11:15Elena Rossi · Full colourIn progress
12:00Blocked · Team trainingInternal
Staged service timing
Not every service is one uninterrupted block.
A colour, facial, massage programme or pet-grooming service can have active work, waiting or processing, and finishing stages. Build that real rhythm into the service instead of inflating every appointment into one solid block.
- Decide whether each stage requires a staff member.
- Keep a chair, room or other resource occupied where necessary.
- Release the team member during processing time.
- Show the customer one clear start time and expected finish.
Full colour1 hr 30 min total
01Consult & apply30 min · staff needed
02Processing45 min · staff free
03Finish15 min · staff needed
Customer booking: 10:00Expected finish: 11:30
Availability that explains itself
Hours, leave and time off become one answer.
Availability should not depend on somebody remembering to update three calendars. YigePOS brings the rules together before offering a slot.
The right person, at the right place.
Give each staff profile a clear working pattern, location assignment and service eligibility.
Avery TanOrchard
Maya LimBoth locations
Approved leave blocks the book.
Full-day or timed closures and approved staff leave feed the same availability engine automatically.
Maya · annual leaveApproved
Orchard · training2:00–4:00
One appointment lifecycle
Booking is the beginning—not a separate module.
Every stage stays connected, so the team has context and the owner does not have to reconcile the same visit in several places.
Capture the customer and intent.
Service, preferred staff, location, notes, source and any required forms sit on the appointment.
Operate with judgement.
Move or resize the block, check conflicts and decide whether an emailed schedule change should be sent.
Complete the visit once.
A matched checkout can mark the appointment completed and pass the visit into sales, customer history and retention.
Customer context on tap
The appointment opens the person—not just the time block.
When a booking is matched through the customer’s mobile number or selected profile, the team can reach the useful record without leaving the book.
- See contact information, preferences and upcoming bookings.
- Review package sessions, stored value and membership benefits.
- Read the latest staff note, form status and relevant history.
- Open the full profile only when deeper detail is needed.
JL
Jamie Lee12 visits · Gold member
ConfirmedNext appointmentToday · 11:00Signature cut with Avery
Stored valueS$220.00Services only
Latest note24 Aug · MayaKeep fringe slightly longer.
FormsAll currentConsent signed 12 May
Scheduling questions
Built for real front desks.
Can the team add an appointment manually?
Yes. Tap an empty slot or use New appointment, then choose an existing customer or add a guest. The booking inherits service timing while an authorised manager can adjust the block for the actual work expected.
Can a manager move or resize an appointment?
Yes. Dragging proposes a new start time and pulling the lower edge changes the blocked duration. The change is reviewed before saving, conflicts are checked, and a moved confirmed appointment can offer an email notification choice.
How do processing gaps work?
A service can contain multiple stages. Each stage can require staff, keep a resource occupied, or release the staff member while the customer processes or waits.
Does approved staff leave block bookings?
Yes. Once a leave request is approved, it becomes staff time off and stops new appointments from being offered during that period.
Can the book handle a larger team?
Yes. Location and staff filters reduce visual noise; horizontal scrolling preserves readable columns when many staff are shown, rather than compressing them into unusable widths.